Frequently Asked Questions
Everything you need to know about upgrading your living space with TopJob.
What is the standard shipping timeframe for furniture items?
Most in-stock furniture and home decor items are processed within 2-3 business days. Depending on your location, delivery typically takes between 5 to 10 business days for standard shipping.
Do you offer white-glove delivery and assembly services?
Yes, TopJob offers premium white-glove delivery for large furniture pieces. This service includes room-of-choice delivery, full assembly, and the removal of all packaging materials for a flat additional fee.
What is your return policy for home goods?
We offer a 30-day return window for most items in their original condition and packaging. Please note that custom-made or personalized furniture items are final sale and cannot be returned.
Are your wood products sustainably sourced?
At TopJob, we prioritize the planet. 90% of our wooden furniture collection is crafted from FSC-certified timber or reclaimed wood to ensure environmental responsibility.
How can I track my order status?
Once your order ships, you will receive an email with a tracking number and a link to our logistics portal where you can monitor your shipment's progress in real-time.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and flexible financing options through Affirm and Klarna for larger home investments.